Delivery/Terms & Conditions
Ordering and Delivery
Making A Purchase
When Purchasing through this website you will be asked for more details when you click on 'Checkout' to complete your order. By Clicking on 'Checkout' you accept our Delivery/Terms & Conditions
We accept card payments through Paypal. If you are purchasing an item from outside the UK your Card Company will use their own exchange rate to convert the transaction to GBP. We do accept Euros, please contact us at support@sumaq-
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us at support@sumaq-
When confirmation of your order is received, this indicates that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-
Shipping and Handling
All parcels are sent via Royal Mail and must be signed for, costs per order are:
Standard 1st Class Delivery (Small Parcel) in the UK £2.80
Standard 1st Class Delivery (Medium Parcel) in the UK £4.80
Standard 1st Class Delivery (Large Parcel) in the UK £7.80
Standard Air mail to Western Europe (5 to 7 working days) Price on Receipt of Order
Standard Air mail to the Rest of the World (7 to 10 working days) Price on Receipt of Order
You must inform us within three working days of expected delivery of the goods if they are lost or damaged in transit so that we can correct the problem. Please take a photo of the damage where possible and quote your order number in all correspondence.
It is our aim to ensure we always have stock of items promoted on our website. Occasionally we may run out of a product before we've had time to indicate stock levels on our site. If for any reason, we are unable to fulfil your order, (or a part of your order) we will contact you with details of anticipated delivery date and an option to cancel your order if you would rather not wait.
For orders with an invoice address in the UK or European Union, 20 % VAT is added where applicable to the product. No VAT is added for orders with invoice address outside the UK or European Union.
The above Terms of Delivery Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.intelligent-